Breakout Sessions: Section 2, Room: Newport Marriott - Columbia
Monday - October 08, 2018: 1:30 p.m. - 2:30 p.m.
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In the non-credit, outreach and engagement world, the lack of available automated or enterprise applications to manage the admission, enrollment, and financial transactions of participants is generally the reality. Despite your institution’s commitment to operational efficiency, the majority of higher education management of non-credit programs and activities is fragmented and comprised of a disparate set of systems and processes. While the current decentralized structure keeps institutions adaptive and innovative, it confounds institutions’ ability to report, analyze their collaborative work, and to measure the impact of these efforts.
Discover how North Carolina State navigated the multi-year journey to our solution. We will share our experience as we moved from traditional off-the-shelf software approaches to an opportunity for digital transformation via an Application Platform as a Service, established business services standards and developed a customized enterprise level system. This presentation will provide experiences and lessons learned from customers, business services and IT.
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